FAQs

What materials are your products made from?

All MarmoCraft pieces are made from premium, natural materials such as marble, onyx, Himalayan salt, and other carefully sourced stones. Each item is hand-finished, ensuring a unique and luxurious look.

Do your stone products vary in color or pattern?

Yes. Natural stone like marble and onyx has unique veining and color variation, meaning no two pieces are exactly alike. That’s part of the charm and authenticity of owning a MarmoCraft product.

Where are MarmoCraft products made?

Our products are handcrafted by skilled artisans using premium natural stone sourced from trusted quarries around the world. Every piece reflects a blend of traditional craftsmanship and modern design.

Do you offer gift packaging or messages?

Yes! During checkout, you can select gift wrapping and add a personalized note. Our elegant packaging makes MarmoCraft products perfect for thoughtful, luxurious gifts.

How should I care for my marble products?

Use a soft, damp cloth to gently clean your item. Avoid acidic cleaners, harsh chemicals, or abrasive sponges. Wipe up spills promptly, and keep away from direct sunlight or high humidity to preserve natural texture and color.

Do you ship internationally?

Currently, MarmoCraft ships within the U.S., and Canada. We’re working on expanding to international markets soon! Stay tuned by subscribing to our newsletter.

Can I place hot or cold items directly on your marble trays or tables?

While marble is heat-resistant, we recommend using coasters or trivets to avoid thermal shock or potential staining. Sudden temperature changes can cause natural stone to crack over time.

Do you offer bulk or wholesale pricing?

Yes! If you're an interior designer, retailer, or bulk buyer, please contact us at info@marmocraft.com for pricing and minimum order requirements.

What is your return policy?

We offer a 7-day return window on all 'unused' items in 'original packaging'. You can visit Return Policy to get detailed info

What if my item arrives damaged?

Please contact us within 48 hours of delivery with photos of the damage. We’ll promptly arrange a replacement or refund as per our damage protection policy.